Reviews

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How We Review Sites

how we review casinos

With so many online casinos now fighting for the best position in an overcrowded marketplace, there’s something that every online player needs as an invaluable tool to help them – online casino reviews.

Online casino reviews are there to help you make an informed choice about which casino or casinos are best for you when you want to start playing online. A well informed, concise and totally unbiased review is the ideal way for you to decide where you want to play.

All our reviews are conducted by our team of industry experts and insiders and most importantly, people with a real passion for online casinos and gambling. You’ll find reviews for casinos and gaming rooms as well as for individual games such as slot machines or table games.

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You’ll not find a better and more comprehensive guide to gambling online than here at Best Online Casino Sites.

How We Review Casino Sites

Online casino reviews are our livelihood. We know what makes an online casino exceptional as well as what makes one undesirable. We review with complete honesty, for better or worse, and we will tell you all of those we recommend as well as those which you should avoid.

Real Money Online Casinos

The following are important factors which we take into consideration when writing our online casino reviews:

Security and Reliability

This is the most important aspect of any online casino. Players want to know that their money is safe, that every single transaction they perform is totally secure and that their personal details aren’t at risk.

We evaluate each websites security. We check that the padlock icon is visible in the browser bar to show it’s safe as well as checking that they use the latest encryption technology. We are also interested in checking that the sites hold relevant, valid licenses and that they are tested and regulated by the appropriate authorities.

Nothing should be left to chance when gambling online and we know that trustworthy and reliable sites are the foundation for a successful and enjoyable gambling experience.

Choice of Games

The library of games a website has to offer is also very important. We join each casino as a player and check out their games in the same way as any player would. We look for a broad variety of categories such as table games, video poker, slots and live casino games as well as a good selection of games within each category.

We play the games to see that gameplay is up to scratch and try them out on mobile devices too to see that they’re compatible. If there’s proprietary casino software or an app to download in order to play at a particular casino, we test those too.

Customer Support

It’s every player’s hope that nothing ever goes wrong at an online casino, but every now and then you might have a question or query relating to the casino. We test each casino’s customer service facility using every available option several times in order to accurately report their average response times. We assess how professional and courteous a casino’s customer service employees are and whether or not they are knowledgeable within their field.

We also look at what hours of operation they have, whether they offer a free telephone service and whether the customer service representatives are available to solve problems or answer questions in different languages.

The Best Bonuses Around

As well as proving to be a reliable site with all the necessary pieces of the puzzle in place to make a casino great, there’s something else to consider – bonuses.

Bonuses are very often the deciding factor for many players when choosing an online casino and we make sure to inform you of all the best current offers that are available. We want you to be able to take advantage of the very best offers, so we make bonus offers integral to our online casino reviews and update all of our pages any new offers which come up on a regular basis.

There are several different kinds of bonus which are available to both new and established players at many online casinos. Here are some of the main bonus types:

  1. Welcome Bonuses
    This is a bonus which you will receive when you’ve signed up. There are some online casinos which give you a small free cash bonus without having to deposit any money right after you register, although these are quite rare.More commonly there is a first deposit bonus. This is usually a 100% up to a certain amount that the casino will gladly match. Some casinos offer more than others and some will give you a bonus on your first five deposits too. The total value of some welcome bonus packages can be very large and enticing, and we do our best to find the most generous ones just for you.
  2. Free Spins
    This is a popular welcome bonus at many online casinos, but there are those which offer free spins to players on a regular basis. Free spins are a predetermined number of spins on a slot machine of the casino’s choosing. It’s a great way to be introduced to new games and to learn all about them whilst having the chance to win.
  3. Deposit Bonuses
    As well as being an important part of many casinos’ welcome bonuses, there are some sites which offer weekly or monthly ‘reload bonuses’. These work in exactly the same way as the welcome deposit bonus – the casino will match your deposit up to a certain amount.
  4. Cashback Bonus
    A cashback bonus is when a casino gives you the chance to claim back some money that you have lost in a certain period of time. The typical amount they will reward you with is 10% and it is always only up to a predetermined cash amount.

VIP Programmes

VIP programmes don’t exist at all online casinos, but when you find one it can be quite rewarding. A typical VIP programme will have several levels. The bonuses and rewards become greater the higher up you get. Players typically earn points for playing and the more points you earn the further you can advance. VIP points can usually be exchanged for cash bonuses, free spins or other exciting offers.

Bonuses vary from casino to casino and the conditions surrounding each bonus can also be different. It is therefore always recommended that you read the terms and conditions, including any playthrough requirements, before accepting any online casino bonus.

Darcy isn’t your typical bookworm. She loves to read, but there’s adventure in her life, too. As she would put it – words and play, makes for much to say. Our Darcy is a poet and a gaming journalist. She has a tight grasp of on the latest regulatory developments not only in her home in Italy, but all across Europe. Darcy is our go-to person when we need to make sense of local regulation across Europe and neighbouring regions.